Emotional Intelligence for Leaders

This course applies Daniel Goleman's model of emotional intelligence directly to the work of leading people, moving beyond theory into daily practice. You will learn to recognize your own emotional triggers and regulate your reactions under pressure, distinguish cognitive from emotional empathy and use both deliberately, and apply emotional intelligence to high-stakes moments like giving hard feedback and managing conflict. The course is built around realistic workplace scenarios so you can see exactly how each skill shows up in practice, not just in theory. By the end, you will have concrete techniques for building stronger working relationships and a more emotionally intelligent team culture.